How to negotiate the nonnegotiable

Have you ever found yourself in an argument that was so frustrating that no resolution felt possible? Harvard’s top negotiation expert, Dr. Daniel Shapiro, says it’s not what we’re arguing about that’s the problem, it’s how we’re arguing. Dr. Shapiro is author of Negotiating the Nonnegotiable and has committed his career to giving people a framework for resolving their most emotionally-charged conflicts. As political and cultural tensions continue to heighten in the U.S. and around the world, we asked Dr. Shapiro how we can move forward. And he has three insights that could forge a path toward understanding.